Last Updated: 24th June 2025

At TestSeriesPro.com, we strive to offer maximum value through our mock tests and digital practice platform. Please read our Refund Policy carefully before making any purchase.

By using our platform and purchasing any test package, you agree to the terms outlined below.


📌 General Policy

All purchases made on TestSeriesPro are non-refundable and non-transferable once the payment is successfully processed. This includes:

  • Mock test packages
  • Premium access
  • Subscription-based plans
  • Discount or promotional offers

⚠️ No Refunds After Purchase

As our products are digitally delivered and instantly accessible, we do not provide refunds under any circumstances, including but not limited to:

  • Change of mind
  • Accidental purchase
  • Inability to use the platform due to personal reasons
  • Lack of exam results or performance outcome

We advise all users to review package details carefully before making a payment.


🧾 Payment Failures or Duplicate Transactions

In case of payment failures, duplicate charges, or technical issues:

  • The affected user must immediately notify us with relevant payment proof
  • If a duplicate payment is verified, we will initiate a refund within 7 working days
  • Refunds (if applicable) will be made only to the original payment method

📞 How to Report Issues?

If you face any billing or access-related problems, you can reach out to us at:

📧 support@testseriespro.com
🕐 Support Hours: Monday–Saturday, 10 AM to 6 PM


🔐 Unauthorized Use

If you believe your account was accessed without authorization and used for purchases, please contact us immediately. We will review the situation and take action at our discretion.


🙏 Final Word

We’re committed to being transparent and fair. Since all content is available digitally upon purchase, we cannot accommodate refund requests once access is granted.

Thank you for understanding and supporting our mission to make test preparation affordable, accessible, and efficient.


Still have questions? Contact us anytime through our email atsupport@testseriespro.com